If you have forgotten your password, go to this link
#/#/forgotPassword and just enter your
email address. We will send you an email with a link that
you can use to reset your password. Alternatively, you can
also use the ‘Forgot password?’ option on the sign in page
of the webpage.
We may have just upgraded your web page, in which case,
you’ll need to go through a one-time process to update
your account. Please enter your username and we’ll send
you a link to a web page to create a new password.
You can do one of two things. Either contact our customer
support team at firstname.lastname@example.org OR (866) 530-6979
for assistance. Or, if you’d prefer, you can simply create
a new account.
Our Web Pharmacy should work on almost all modern day
browsers like Google Chrome, Safari, Firefox, Microsoft
Edge etc. If you are having trouble getting it to work,
please make sure your browser is updated to the latest
version or try an alternate browser.
While nearly all prescriptions can be filled through the
Web Pharmacy, there are a few that cannot due to various
state regulations. If you try to refill one of these
prescriptions, the Web Pharmacy will inform you that it
cannot be refilled. If you have any questions about these
prescriptions, please contact the pharmacy.
Yes, you can. You can sign in to the Web Pharmacy and go
to the "Reminders" option on the menu to set up reminders
to take medications.
Alternatively, you can also set up reminders to take
medications on time from the prescription details screen.
You can easily manage a number of preferences in the
Account Page of your Web Pharmacy. These include:
Hiding and showing prescriptions in your prescription
Language (if available)
To manage the timing and frequency of your notifications,
go to the Reminders option on web page.
The Web Pharmacy goes beyond the text experience and provides you with more functionality and control. With the Web Pharmacy, you can order refills from a list, view Rx history, manage reminders and much more.
Refill from Prescription List
My Prescriptions displays the list of all your medications along with prescription number, dosage, quantity, fills left and expiration. You can refill directly from your prescription list.
Refill by Typing Prescription Number
You can refill your prescriptions without logging into the app by typing in your prescription information.
Transfer Prescriptions from other Pharmacies
You can easily transfer prescriptions from other pharmacies outside Pharmacy Advantage to a Pharmacy Advantage pharmacy.
Find a Pharmacy
Pharmacy Locator allows you to easily find a pharmacy. The feature includes: get directions, pharmacy hours, contact information (with click-to-call functionality), and service offerings (clinics, flu shot, and more).
Manage Doctor Information
My Doctors allows you to organize your doctor/patient relationship. You can see your Healthcare provider's contact information and call or fax the doctor directly.
Manage Account Information
Within My Account, you can easily set up reminders manage your notification preferences, and more.